Services Overview
I offer targeted, expert solutions designed exclusively for the complexities of museum stores. While my core services are detailed below, cultural retail often throws unique challenges your way. If your institution is facing a specific operational hurdle not listed here, please reach out—there is a strong chance I have solved it before and are ready to help.
Core Consulting Services
Click the link for each item for detailed information about the Service
Store Layout & Merchandising: Optimizing physical space - fixtures, displays, and visual merchandising. Creating a new store or remodeling a tired one. More Information
Merchandise Sourcing & Custom Product Development: The "what we sell" approach, inventory that actually moves and supports the mission. More Information
Retail Operations & Financial Health: Back-office systems (POS, e-commerce etc), budgets & performance, compliance, and technological efficiency. More Information
Visitor Services & Guest Engagement: The store is part of the overall visitor experience which must work as a unified whole. More Information
Specialized & Additional Offerings
Beyond my core strategies, I offer specialized services to maximize your store's reach, streamline vendor relations, and empower your staff:
VIP & Corporate Gifting Programs: Your highly curated merchandise is perfect for VIP, corporate, or donor gifting. I help establish programs that expand your sales reach beyond the museum walls while elevating your institution's visibility with key community leaders.
Vendor Insurance Brokerage: Finding unique, mission-aligned items means working with individual artists or small vendors who often lack the commercial general liability (CGL) insurance your institution requires. JJMC can act as a broker, utilizing my CGL insurance to facilitate the transaction so you get the merchandise you need while remaining fully compliant with your organization's policies.
Tradeshow & Art Market Mentoring: Sending a newer store manager or buyer to a major market can be overwhelming. Drawing on decades of buying experience, I mentor your staff at these events to maximize your travel budget. I guide them through key seminars, facilitate vital vendor introductions, and train them on the logistics of onsite buying, order minimums, and shipping terms.
VIP Art Market Tours: Certain markets offer incredible opportunities for high-end boutique sourcing. Utilizing deep industry knowledge of Native artists, handcrafted jewelry, and mine-specific turquoise, I curate individualized buying experiences at events like the Santa Fe Indian Market or Heard Guild Indian Fair & Market to secure exclusive, high-margin merchandise.